Customer Service Center

We provide you with professional service support at any time

Frequently Asked Questions

Quick answers to your questions

Contact Us

Multiple contact methods

Service Guide

Detailed service instructions

Feedback

Submit your suggestions

Contact Us

Service Hotline

15317331207

Email

service@siluyunshang.com

Service Hours

Monday to Sunday 9:00-18:00

Detailed Service Hours

Day Time
Monday to Friday 9:00 - 18:00
Saturday 10:00 - 16:00
Sunday 10:00 - 16:00
Public Holidays 10:00 - 16:00

Platform Advantages

Massive Enterprise Data

Covering enterprise data from over 200 countries and regions, facilitating precise business matching

Intelligent Data Analysis

Big data-based intelligent analysis system providing precise marketing solutions for enterprises

Global Resource Integration

Integrating global supply chain resources to support enterprises in expanding international markets

Professional Service Team

Professional team with years of industry experience providing comprehensive support for enterprises

Enterprise Services

Enterprise Certification Service

Providing enterprise qualification certification, credit rating and other services to enhance enterprise credibility and competitiveness

Product Promotion Service

Providing one-stop services for enterprises including product display, promotion planning, cross-border e-commerce, etc.

Business Matching Service

Building a business matching platform between enterprises to promote cooperation and exchanges between domestic and foreign enterprises

Frequently Asked Questions

How to register an enterprise account?

You can click the "Register" button in the upper right corner of the page to enter the registration page, fill in enterprise information, contact information, etc. according to the prompts, upload the enterprise authorization letter and submit the application. We will review your application within 3 working days.

What materials are needed for registration?

Registration requires enterprise name, enterprise type, region, enterprise website, contact person name, contact phone number, enterprise email, enterprise profile, enterprise main business and enterprise authorization letter, etc.

How to modify enterprise information?

After logging in to the enterprise center, click "Enterprise Information Management" to modify basic enterprise information, contact information, etc. After modification, re-audit is required, and your enterprise information will be updated after approval.

How to delete an enterprise account?

To delete an enterprise account, please contact the customer service hotline 400-888-8888 or send an email to service@siluyunshang.com with relevant supporting documents. We will process your request within 5 working days.

How to obtain the enterprise authorization letter template?

In the authorization letter upload area on the enterprise registration page, click the "Download Authorization Letter Template" button to obtain it. If you encounter any problems during the download process, please contact customer service.